ABOUT US

Effective Date: June 6, 2026

Welcome to Tazebelle—a place where thoughtful gifts, creative projects, and meaningful details come together. We believe a memorable gift does not need to be extravagant. It can be something chosen with care, something that reflects a person’s interests, or something that invites them to slow down and enjoy the process of creating. Whether you are celebrating a birthday, marking a seasonal tradition, thanking someone, or simply sending a thoughtful surprise, we want to help you discover something that feels personal.

Gifts for Meaningful Moments

Our collection is curated around the idea that gifts can create experiences as well as memories. Some products are designed to decorate a home or celebrate a season, while others give the recipient an opportunity to make something with their own hands.

Depending on current availability and the season, our collection may include creative DIY craft and sewing kits; beaded, crochet, embroidery, patchwork, and pearl-art projects; seasonal decorations and ornaments; home and lifestyle accessories; decorative keepsakes and figurines; nature-inspired and faith-inspired designs; and other products selected for gifting, crafting, and personal enjoyment.

Our product selection changes as seasons, occasions, customer interests, and inventory availability evolve. Certain designs or options may be available only during particular periods, while other products may return in different colors, sizes, materials, or styles. The individual product page provides the most current information about each item.

Creativity You Can Share

DIY gifts have a special character because the experience does not end when the package is opened. A creative kit can provide time to focus, learn a new technique, complete a decorative project, or make something meaningful for another person.

Our selection includes projects with different themes, materials, and levels of detail. Some may be suitable for customers who are new to crafting, while others may require more patience or previous experience. Where available, the product page may explain what is included, the approximate finished dimensions, the recommended skill level, and the basic steps involved.

Before purchasing a DIY product, we encourage customers to review the product description carefully. Tools, materials, frames, display accessories, or decorative items shown in photographs may not always be included unless specifically listed as part of the package.

Seasonal and Personal Inspiration

Different occasions call for different kinds of gifts. Our collection may reflect holidays, changing seasons, nature, animals, family traditions, creative hobbies, inspirational themes, and decorative styles.

A seasonal ornament may become part of an annual tradition. A handmade-style decoration may bring character to a favorite room. A craft kit may offer a quiet activity for an afternoon or become a finished piece to share with someone else. Because individual preferences vary, we aim to provide a range of designs rather than define one single kind of gift. We hope customers can use Tazebelle to explore ideas that match the recipient, occasion, and personal meaning behind the purchase.

Clear Product Information

Online shopping should provide enough information for customers to make considered choices. We make reasonable efforts to present relevant product details, including available styles, materials, dimensions, package contents, and instructions where applicable.

Please review the description, images, available options, and measurements on the relevant product page before ordering. Actual colors may appear slightly different because of photography, lighting, screen settings, material characteristics, and reasonable production variations. Where applicable, small differences in texture, pattern placement, stitching, finish, or measurements may also occur. Such differences are not necessarily defects, but they should remain within reasonable expectations for the product described.

Ordering and Delivery

Tazebelle currently serves customers with delivery addresses in the United States, Canada, and Mexico. Most in-stock orders are processed within 2–7 business days. Personalized, customized, or made-to-order products may require additional preparation time where stated on the applicable product page.

Processing time and transit time are separate. Shipping charges, estimated delivery periods, customs information, tracking procedures, and the handling of delivery issues are explained in our Shipping Policy. Fulfillment locations and carriers may vary depending on product availability, delivery destination, and operational requirements.

Customer Support

If you have a question about a product, package contents, dimensions, an existing order, delivery, tracking, a return, or a refund, our customer service team is available to assist you. When contacting us about an existing order, please include your order number and the email address used during checkout. If an item arrives damaged, defective, incorrect, or incomplete, please also provide clear photographs or videos of the item, issue, shipping label, and packaging where relevant.

Customer Service Emails: support@tcbzl.com; tcbzl1@126.com. Our team reviews messages regularly during business days and will respond as soon as reasonably possible.

Our Continuing Approach

As Tazebelle develops, our assortment may continue to change, but our approach remains focused on thoughtful product presentation, meaningful gift ideas, creative possibilities, and accessible customer support. We want customers to understand what they are purchasing, what is included, how long delivery may take, and where to request assistance if something does not go as expected.

Thank you for visiting Tazebelle. We hope you discover a project, decoration, keepsake, or gift that brings creativity and warmth to the occasion you have in mind.

Company Information

Brand: Tazebelle
Website: tcbzl.com
Legal Entity: Guangzhou Ouya Supply Chain Management Co., Ltd.
Store Operator: Guangzhou Ouya Supply Chain Management Co., Ltd.
Unified Social Credit Code: 91440101MA5CT62B4B
Registered Address: Room 2507, Building B1 (self-designated), Nansha Wanda Plaza, No. 7 Shuangshan Avenue, Nansha District, Guangzhou

Return requests should not be sent to the registered address without prior approval from our team. Please contact us before shipping anything so we can provide the current return warehouse address. If the phone is busy, use email or the store backend. We aim to respond promptly. Customer service hours: Monday to Friday, 9:30 AM–12:00 PM and 2:00 PM–6:30 PM.

Current return warehouse address:
Attn: Returns Dept / RMA: TX-77K-3
Warehouse: Lone Star Fulfillment Returns Center – Dock 12
6920 Trinity Grove Dr, Bldg C
Dallas, TX 75227-3184
United States

Customer Service Email: tcbzl1@126.com; support@tcbzl.com
Contact Phone: +86 134-3422-5932

Tazebelle is run by Guangzhou Ouya Supply Chain Management Co., Ltd., the entity responsible for tcbzl.com, order handling, customer support, and related ecommerce operations.