PRIVACY POLICY

Welcome to Tazebelle. We understand that when you choose and give a gift, you are sharing more than just an object – you are sharing warmth and thoughtfulness. We equally value the trust you place in us, and we are committed to handling your personal information with transparency, care, and responsibility.

This Privacy Policy explains how Tazebelle, operated by Guangzhou Ouya Supply Chain Management Co., Ltd., collects, uses, discloses, stores, and protects personal information when you visit https://tcbzl.com, create an account, place an order, contact us, or otherwise use our services.

Please take a moment to read this policy carefully. If you have any questions, feel free to reach out to us using the contact details at the end of this document.

Effective Date: August 18, 2026

1. Information We Collect

Depending on how you interact with our website, we may collect the following categories of information:

• Contact information: including your name, email address, phone number, billing address, and shipping address;

• Order information: including the gifts purchased, customisation options (such as engraving or gift wrapping), order value, delivery method, and order history;

• Payment information: processed directly by our payment service providers; we do not store full card numbers or security codes;

• Account information: if you create an account, we store your login details, encrypted password, and saved preferences;

• Communications and content: enquiries, after-sales requests, product reviews, photos, videos, or other content you voluntarily provide;

• Device and technical information: including IP address, browser type, device model, operating system, language preference, and approximate location;

• Website activity: pages visited, links clicked, products viewed, referring pages, and interactions with advertisements; and

• Cookies and identifiers: data collected via cookies, pixel tags, local storage, and similar technologies.

2. How We Use Your Information

We use your personal information for the following core purposes:

• To process, fulfil, and deliver your orders;

• To confirm payments and prevent unauthorised transactions;

• To provide order updates and tracking information;

• To respond to product, delivery, return, refund, and other customer service requests;

• To operate, maintain, improve, and secure our website;

• To personalise content and product recommendations;

• To measure website and advertising performance;

• To detect fraud, security threats, misuse, and technical issues;

• To comply with legal, accounting, tax, and regulatory obligations; and

• To send marketing communications where permitted by law and subject to your available choices.

3. Cookies and Similar Technologies

We and our authorised service providers may use cookies, pixels, tags, software development kits, local storage, and other similar technologies for the following purposes:

• To keep the website functioning properly;

• To remember your preferences and shopping cart selections;

• To understand how visitors use our website;

• To measure website and advertising performance;

• To detect fraud and maintain security; and

• To provide or measure personalised advertising where permitted.

You can manage your cookie preferences through the cookie settings on our website or via your browser. Please note that disabling certain cookies may affect website functionality.

4. How We Disclose Your Information

We may disclose your personal information to the following types of third parties:

• Website hosting, e-commerce platform, and technology service providers;

• Payment processors and fraud prevention services;

• Warehouses, suppliers, fulfilment partners, and shipping carriers;

• Customer support and communication service providers;

• Analytics, advertising, attribution, and marketing partners (including AppLovin);

• Professional advisors, including accountants, auditors, insurers, and legal advisors;

• Government authorities or other parties when legally required; and

• A buyer, successor, or relevant party in connection with a merger, acquisition, financing, reorganisation, or transfer of business assets.

Depending on applicable law, some advertising-related disclosures may be considered a “sale,” “sharing,” or use of personal information for targeted advertising. Where required, we will provide you with appropriate notices and choices.

5. Data Retention

We retain your personal information for as long as reasonably necessary to provide our services, fulfil orders, maintain business and transaction records, resolve disputes, prevent fraud, enforce agreements, and comply with legal obligations.

Retention periods may vary depending on the type of information and the purpose for which it is used.

6. Data Security

We implement reasonable administrative, technical, and organisational safeguards designed to protect your personal information.

However, no method of internet transmission or electronic storage is completely secure. You should also protect your account password and notify us immediately if you suspect any unauthorised account activity.

7. International Data Transfers

Our website, service providers, suppliers, fulfilment partners, and other recipients may operate in countries other than your country of residence.

As a result, your personal information may be processed or stored in jurisdictions with different data protection laws. Where required, we take reasonable steps to apply appropriate safeguards (such as standard contractual clauses) for international data transfers.

8. Your Privacy Rights and Choices

Depending on your location and applicable law, you may have the right to:

• Request access to your personal information;

• Request correction of inaccurate information;

• Request deletion of certain information;

• Object to or restrict certain processing;

• Request a portable copy of your data;

• Withdraw consent where processing is based on consent;

• Opt out of certain targeted advertising, “sale,” or “sharing” activities; and

• Appeal certain decisions where applicable.

To submit a privacy request, please contact us using the details below. We may need to verify your identity before completing your request.

You may unsubscribe from promotional emails by clicking the unsubscribe link in the message or by contacting us directly. Transactional messages related to your orders and account will still be sent.

9. Children's Privacy

Our website is not intended for children who are not legally able to make online purchases without the involvement of a parent or legal guardian.

We do not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided us with personal information without proper consent, please contact us so we can review and address the matter.

10. Third-Party Links

Our website may contain links to third-party websites or services. These third parties have their own privacy policies, and we are not responsible for their content or privacy practices.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technologies, or legal obligations.

The revised policy will be posted on this page, and where required, we will provide additional notice (for example, by email or website announcement).

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at support@tcbzl.com or tcbzl1@126.com.

We look forward to hearing from you – and we'll do everything we can to make sure your Tazebelle experience feels as warm and caring as the presents we help you share. 🎁

Company Information

Brand:
Tazebelle

Website:
https://tcbzl.com

Store Operator:
Guangzhou Ouya Supply Chain Management Co., Ltd.

Legal Entity:
Guangzhou Ouya Supply Chain Management Co., Ltd.

Unified Social Credit Code:
91440101MA5CT62B4B

Registered Address:
Room 2507, Building B1 (self-designated), Nansha Wanda Plaza, No. 7 Shuangshan Avenue, Nansha District, Guangzhou (Multiple-use address 4, office only), China

Customer Service Email:
support@tcbzl.com
tcbzl1@126.com

The registered address above is for legal correspondence and office use only and does not accept product returns. If you need to return an item, please contact our customer service team first to obtain authorisation and the correct return address.

Tazebelle is operated by Guangzhou Ouya Supply Chain Management Co., Ltd., which is responsible for the operation of the online store https://tcbzl.com, order processing, customer service, and related ecommerce activities.